I lost something at the concert, how do I get it?
Patrons who lose an item during an event can check at the Sound Booth, during and immediately following an event, to inquire about their loss. Items found and not claimed during an event or turned in during building clean up are sent to the Administration Office. Patrons may claim these items by contacting the Administration Office 506-632-6103, during normal business hours to inquire about their loss.
Can I purchase a T-Shirt at the concert?
Most major events offer the patron opportunity to purchase souvenirs and collectables during their shows. There are several areas on the Concourse set aside for sales.
Are you breast feeding friendly?
There is a comfortable private room on the Arena Level reserved for nursing mothers. During some events this room may be unavailable due to security requirements. Please contact an Event Staff person for directions.
Where do I park?
There are 400 charged parking sites adjacent to the building with 1000 more sites in the general vicinity. Also if patrons are utilizing the indoor pedway connection from the uptown there are 2000 indoor and covered spaces within a 10 minute walk.
What things do you prohibit?
The following items are prohibited in TD Station under almost all circumstances: Outside Food and Beverages, Laser Pens, Weapons, Alcohol, Drugs, Cameras (depends on the event and promoter policy ) Helium Balloons, and Air Horns. It is TD Station’s right to perform personal and bag searches as required.
I have a rude fan beside me, what do i do?
During events, please contact a TD Station Staff person and relay your concern so the situation can be addressed quickly. If it is a question then our staff will be more than happy to answer it or find a management person that can. Our Staff are there to help, please use them.
I purchased my tickets not from TD Station, are they good?
Scalpers and ticket brokers are not recognized ticketing agents of TD Station. No one other than a recognized ticketing agent is permitted to sell TD Station tickets on TD Station property. Anyone doing so will be asked to leave the premises. If you purchase a lost or stolen ticket from a non-authorized agent, then you will be evicted and the police will be called in for any potential legal charges.
Do you have a smoking area?
TD Station is a non-smoking facility. Smoking is not permitted inside the building. Smoking is not permitted anywhere within 33′ (10m) of the facility.
I want to sell something during an event, can I do that?
Solicitation is strictly prohibited in TD Station during all events. No guest may distribute literature during an event without the permission of the General Manager.
What is your Sound Booth that you mention?
Sound Booth is Central and visible location on the Concourse Level where TD Station Staff can be reached in the event of an emergency.
The Facility has ample public washrooms and they are located in all four corners of the Concourse level. All have barrier free access. Change tables are provided in both men’s and women’s washrooms.